Arcane Society Privacy Policy
Last updated: May 2, 2025
This Privacy Policy describes how Arcane Society (“we,” “us,” or “our”) collects, uses, and discloses personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and CASL.
Information We Collect
Account Information: Username, email address.
Usage Data: Discord activity logs, support tickets.
Payment Data: Processed by third‑party gateway (we do not store credit card details).
How We Use Your Information
To provide and maintain our Community services.
To process payments and send invoices.
To communicate updates, newsletters, and promotional offers (you may opt out at any time).
To enforce our Terms and respond to legal requests.
Data Sharing & Disclosure
We may share information with:
Payment Processors: Stripe, Whop.
Service Providers: Hosting, analytics, email delivery.
Legal Authorities: To comply with legal obligations or protect rights.
Your Rights
Under PIPEDA, you have the right to:
Access: Request a copy of your personal data.
Correction: Request correction of inaccurate or incomplete information.
Retention & Deletion: Request deletion when no longer required.
Contact us at support@serendipityoa.ca
Data Security
We implement physical, technical, and administrative safeguards to protect your information. However, no method of transmission is 100% secure.Retention Period
We retain personal information only as long as necessary for the purposes outlined or as required by law.Cookies & Tracking
We may use cookies or similar technologies to enhance user experience. Most browsers allow you to disable cookies, but some features may not function properly.Children’s Privacy
We do not knowingly collect personal information from anyone under 18. If you believe we have, please contact us for removal.Updates to Privacy Policy
We may revise this policy; changes will be effective upon posting. Continued use indicates acceptance.
Contact Us
If you have questions or concerns about these Terms or our Privacy Policy, please contact:
Arcane Society Admin Team
Email: support@serendipityoa.ca